Model withdrawal form
This document is available in Dutch and English. You are reading the English version.
Complete and return this form only if you wish to withdraw from the contract. A plain email making clear that you are withdrawing is equally valid.
To: Lyvra Energy, a trading name of 3L Digital Compagniestraat 18, 1813 SX Alkmaar, Netherlands Email: hello@lyvra.energy
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods / for the provision of the following service (*):
Product or service: _______________________________________________
Ordered on (*) / Received on (*): _______________________________________________
Order number: _______________________________________________
Name of consumer(s): _______________________________________________
Address of consumer(s): _______________________________________________
Signature of consumer(s) (only if this form is submitted on paper)
Date: _______________________________________________
(*) Delete as appropriate.
Notes. The cooling-off period for the Lyvra P1 Dongle is 14 days and starts on the day you receive the parcel. For Lyvra+ it is 14 days from the day you take out the subscription; if you asked for it to start immediately, you pay only pro rata for the days you used it. Subscriptions bought in the app go through Apple or Google for withdrawal and refunds. We refund within 14 days using your original payment method. We cover the return shipping cost for the dongle.